a bit of tech support humor

I had a really nice visit with my parents yesterday. I spent a couple of hours providing some computer support for my mom (and just a little bit for my dad) -- recovering folders that had been dragged into other folders, dragged into yet other folders, and teaching how to send attachments again now that the Windows 10 upgrade "changed everything." At the end of our session, I showed my mom this video and she laughed pretty hard. We both agreed she isn't as bad as this... although I have heard the phrases "Slow down! I need to write this down; you are going so fast!" and "I didn't grow up with these things, you know." I always feel badly when we are visiting for a holiday or other occasion and we don't have time to just have a cup of tea, relax, and even spend time doing tech support (much easier in person than it is over the phone, trust me). It was a nice visit. Anyway, I was feeling fairly happy with my own level of technology expertise (and patience) yesterday and then woke up this morning to learn that someone in Armenia had hacked an important account. I spent this morning changing passwords and am hoping that there is no other damage. That's hubris for you. Enjoy your day.